Delivery Questions

General

• Do you ship to Scottish Highlands & British Isles?
• I've received the wrong item.
• What couriers do you use?
• How much does shipping cost?
• I have only received part of my order, are the other items being shipped with a different courier?
• Is shipping/delivery free?

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Changing Delivery

• Can I change my order after I've placed it?
• How can I leave a delivery note on my order?
• How can I cancel/change my order?
• Can I change my delivery address once my order is placed?

Click & Collect

• I've placed an order for click & collect, when can I collect it?

Tracking

• Can I have my tracking number?
• How can I track my delivery?
• What does my order status mean?
• Will I need to sign for my delivery?
• Where's my order?